Frequently Asked Questions
Everything you need to know about upgrading your home with Appliance World Online.
What are your standard shipping times for large appliances?
Most major appliances are delivered within 5-10 business days. Once your order is processed, our logistics team will contact you to schedule a specific delivery window that fits your schedule.
Do you offer professional installation services?
Yes, we offer professional installation for most products, including refrigerators, dishwashers, and laundry suites. You can add installation services directly to your cart during the checkout process.
What is your return policy for damaged or defective items?
We recommend inspecting your appliance upon delivery. If you notice any damage, please refuse the shipment. For hidden defects, you have 48 hours to report the issue to our customer service team to qualify for a full replacement or refund.
Are all appliances covered by a manufacturer warranty?
Absolutely. Every appliance sold at Appliance World Online comes with a full manufacturer's warranty. We also offer extended protection plans for additional peace of mind beyond the first year.
Can I haul away my old appliance when my new one arrives?
Yes, we provide eco-friendly haul-away services for a small fee. Please ensure the old unit is disconnected and ready for removal before our delivery team arrives.
Do you offer price matching if I find a lower price elsewhere?
We strive to offer the most competitive prices. If you find an identical, in-stock item at a major authorized retailer for a lower price, contact us and we will do our best to match it.